Support and Maintenance
Reliable computer systems require periodic maintenance and upkeep. With the right support, maintenance can be planned, upgrades can be scheduled during off-hours, and technology budgets can be predictable. There are no surprises and reactive fire fighting can become a thing of the past.
Data Action fully supports everything we sell. In fact, we run our own business using the same solutions as we sell to our customers – the same hardware, the same software, and the same technicians. That’s how much we believe in it. We offer help desk support for day-to-day questions, on-site technical support and can even proactively monitor your computer network to prevent problems that cause headaches and system down time.
Data Action provides as much or as little support as required or desired – from spot support to being an outsourced information technology department for your organization.
- Server maintenance (remote and on-site)
- Server monitoring
- User account moves, adds or changes
- Software distribution and upgrades
- Desktop support
- Help desk
- Hardware repair and upgrades
- Software troubleshooting